FAQsWe have answers to some of the most frequently asked questions we get.

• Please refer to the Special membership types (A, B, C) on the Special Membership page and download the membership application form, membership application form summary, and questionnaire from  the Membership Application page. We can also send you application materials by mail if you desire.
• Complete the requisite fields and have a representative sign or stamp them accordingly (or your personal seal for special member C), then return them to cross U via e-mail or postal mail.
• After we receive your application form, cross U will contact you to schedule a meeting (either in-person or online) for membership orientation and to provide details on the facilities.
• On the day of your orientation, come to the reception desk on the third floor of the Nihonbashi IT Building with the original copy of a signed or stamped membership application. (For online orientation, these documents can be mailed.)
• If, after the orientation session, you consent to the objectives and terms of service of cross U, we will notify you with details via e-mail regarding payment of initial fees and annual membership fees. Special Members A and B will also receive an e-mail regarding submission of application forms for booking conference rooms. We will then mail you your membership card via postal mail.
• Please pay your initial fees and annual membership fees on a later date, as indicated by cross U. (Special Members A and B will receive a billing statement; Special Member C is to pay by credit card.)
• Once your payment of initial fees and annual membership fees is confirmed, this concludes the registration process.

Please also refer to the Membership Application page.

It varies by the type of membership.

For details, please refer to the Special Membership page.

[Special members A and B (corporate members)]

After you apply for membership, a billing statement will be sent according to the schedule below.

Billing statement issue and due dates:

• If your orientation is completed by the 10th of the month: Billing statements will be issued and sent around the 15th and are due at the end of the same month.
• If your orientation is completed by the end of the month: Billing statements will be issued and sent around the 10th of the following month and are due at the end of that month.

A billing statement for the annual membership fee will be sent to you around February or March every year, so please pay by the due date.

[Special member C (individuals)]

Within about one week after registration, we will contact you at the e-mail address you provided with a URL for credit card payment. Please complete the registration procedure by the due date below.

About the due date:

• If your orientation is completed by the 10th of the month: Payment is due on the 25th of the same month.
• If your orientation is completed by the end of the month: Payment is due on the 25th of the following month.

Annual membership fees thereafter are automatically debited from your credit card in March every year.

Facility use fees from the first to the last day of each month are totaled, and an invoice is issued and sent on the 10th of the following month.

Please pay by the end of the month in which the billing statement is received.

Please provide originals or copies of the following documents.

[Required documents]

Special members A and B: Certificates of All Matters, company pamphlets, websites, business cards

Special member C: Driver’s license, student ID, employee ID, staff ID, etc.

Foreign companies and their Japanese subsidiaries: We require submission of financial statements and relevant information; please contact cross U for details.

• Participation in events and programs hosted by cross U (at special member prices)
• Access to member-exclusive facilities
• Assistance with communicating and interacting with members
• Discussions, consultation, and advice from cross U supporters

We offer many events and programs in which non-members can participate.

Event details and application instructions can be found on the Events page.

Membership is only offered to the applying organization, not its constituent members.

Yes, membership is available to foreigners, and English-language support is provided. Most events and programs are held in Japanese, but sometimes in English, and simultaneous interpretation may be provided.

You can make a reservation using our online system.

Within about one week after your application is processed, we will send you the URL (Microsoft Forms) for web applications where you can create accounts and apply to use meeting rooms. You can enter our system yourself to check availability and make reservations.

Wi-Fi is available at X-NIHONBASHI TOWER and X-NIHONBASHI BASE.

 The facilities are intended for content that promotes the space business and related fields.

So, please refrain from having internal meetings, recruitment, and other unrelated meetings to the space business.

We can assist in notifying other cross U members of your event or program, provided the content is in line with our objectives of promoting the growth of the space business sector and related fields.

These rooms are intended for use by the cross U member organization itself, not its affiliates.

Please refrain from making these spaces available to your constituent members, affiliates, or group companies.